Mismatch: How Inclusion Shapes Design
- Author
- Kat Holmes
- Year
- 2018
Kat Holmes shows how design choices can exclude whole groups of users and how inclusive design can remedy that exclusion, arguing it is a source of innovation rather than a feel-good add-on. Published by MIT Press in 2018, the book tells the stories of inclusive-design pioneers, several of whom came to the work through their own experience of being excluded.
Holmes reframes inclusion not as charity but as a driver of innovation, telling the stories of inclusive-design pioneers and the 'mismatches' that exclusion creates. The SDF's Social-Responsibility motto made practical through everyday Procedures.
Kat Holmes describes how design choices, from a computer mouse built only for right-handed use to a touchscreen payment system that assumes fluent English and good eyesight, can exclude entire groups of users, and how design can also remedy that exclusion. Published by MIT Press in 2018, the book argues that designing for inclusion is not a feel-good sideline but a source of innovation and growth, particularly in digital technology, and tells the stories of inclusive-design pioneers, many of whom were drawn to the work by their own experience of exclusion.
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Related in Community
Entries this one is tied to through the book.
Books and references
- Change by Design · discussed together in section 100
- Design for the Real World: Human Ecology and Social Change · discussed together in section 100
- Design, When Everybody Designs · discussed together in section 100
- The Design of Everyday Things · discussed together in section 100
Examples
- Zimbabwe Institute of Vigital Arts (ZIVA) · discussed together in section 100
In the framework
- Social Responsibility
- Procedures Component
Mentioned in
Books and references