Design Leadership Ignited: Elevating Design at Scale
- Author
- Eric Quint, Gerda Gemser, Giulia Calabretta
- Year
- 2022

Drawing on interviews with Fortune 500 design leaders, Eric Quint, Gerda Gemser and Giulia Calabretta set out how to build and scale a design organisation, arguing that leaders must hold contradictory objectives rather than flatten them away. Published by Stanford University Press in 2022, it maps onto the SDF's own distinction between the complicated and the genuinely complex.
Drawn from interviews with Fortune 500 design leaders, a guide to running design at scale — and to holding the contradictory pulls that leadership creates. Its central move, embracing complexity rather than flattening it, echoes the SDF's distinction between the merely complicated and the genuinely complex.
Based on in-depth interviews with design leaders at Fortune 500 companies, the authors set out a pathway to design excellence: building a forward-looking strategy and the right organisational structure for the design function, empowering the design team, and scaling design's impact across the whole organisation. The book's central argument is that design leaders must recognise and hold the often-contradictory objectives they face rather than resolve them away. Published by Stanford University Press in 2022, it draws on the authors' own backgrounds leading design at companies including 3M and Philips, and teaching at the University of Melbourne and Delft University of Technology.
Where to find it
In the framework
- Social Responsibility
- Observations Component
- Procedures Component
- Complicated versus Complex · concept
Books and references