Privacy Policy
Effective Date: 14 August 2025
At Symbiotic Design Academy, we respect your privacy and comply with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Data We Collect
- Account information: name, email, password.
- Payment details: handled securely by our payment providers, not stored by us.
- Course progress and certificates earned.
- Communication preferences (e.g., newsletter opt-in).
2. Why We Collect Data
- To provide and manage your account and courses.
- To process payments.
- To send updates, newsletters, and marketing (only with your consent).
- To improve our services.
3. Data Storage & Transfers
We host our website with DreamHost, LLC (USA), which is GDPR-compliant under the EU–US Data Privacy Framework. Your data may be processed in the US with appropriate safeguards.
4. Third-Party Tools
We use:
- Zoom (for live events)
- Google Analytics (with anonymized IPs)
These may use cookies — see our Cookie Policy.
5. Your Rights
You can request to:
- Access your data.
- Correct inaccuracies.
- Delete your data.
- Withdraw consent for marketing.
Email admin@symbioticdesignacademy.com to exercise your rights.
6. Security
We take appropriate technical and organizational measures to protect your data.